Smart View Troubleshooting Guide

Tonal's Smart View feature is taken to the next level on Tonal 2 and offers an enhanced experience when using Smart View through the Tonal mobile app. If you're experiencing issues with Smart View on either platform, give these troubleshooting steps a try. Be sure to sign in to the same profile on both your Tonal mobile app and Tonal trainer.

Before getting started, make sure you:

• Download the Tonal mobile app for iOS or Android.

• Connect your mobile device and Tonal to the same Wifi network.

• Login to your Tonal account on both your trainer and mobile app.

• Make sure your Tonal, mobile app, and mobile device’s OS are up-to-date.

Smart View Compatibility:

• Tonal 1: Smart View is compatible using a mobile device only.

• Tonal 2: Smart View is compatible using the built-in camera, mobile device, or both simultaneously.