What Happens After I Place an Order?

What Happens After I Place an Order?

Congrats on completing the first step in your Tonal fitness journey! You should receive your order confirmation email shortly. Within 24 hours of your purchase, you should receive an email with a link to your Tonal Installation Form.

This form helps our team properly prepare for your Tonal installation. Once we receive your form submission, you can expect a follow up within 7–10 days. Our team is working hard to review all requests as quickly as possible. 

If you do not receive the order confirmation email, or if you feel uncertain about how to complete the form, please get in touch with our team! Reach out to us at 855-MY-TONAL. We cannot move your order forward without first receiving a qualified Tonal Installation Form confirming the installation specifications. 

Click here for more information about what to expect while expecting your Tonal.

Don't see what you need here? Give the team a call at 855-MY-TONAL!