Tonal automatically receives over-the-air updates, so you always have the latest product enhancements and features.
Our team typically releases 1 - 2 updates a month. Tonal notifies you of approaching updates so that you can plan your workouts accordingly. We work to avoid interruptions to your training schedule when releasing updates.
Keep Tonal powered on and connected to WiFi to receive updates automatically and help updates run between workouts. Follow these steps to check if your trainer is on the most up-to-date software/firmware version:
1. Swipe down from the top of the screen.
2. Tap on the Tonal icon in the top right corner.
3. Select About.
If your Tonal is on the most up-to-date software/firmware version, you will see up-to-date appear on the screen. If it's not on the most recent version, you will be prompted to update it.
If you have any questions, please give us a call at 855-MY-TONAL.